Accessibility

Haut-Koenigsbourg castle seen from the East © Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France
  • The site is surrounded by 150 free parking spaces, coach parks and 5 spaces reserved for disabled visitors. From the carpark, access to the castle is via a 300 m earth path on a slight slope.
  • The castle grounds, from the carpark to the lower courtyard, are accessible to visitors in wheelchairs accompanied by their helper.
  • Access to the ticket office is via 5 steps. It is inaccessible to unaccompanied people in wheelchairs.
  • The tour circuit involves 300 steps of different heights and orientations. The 1st staircase is at the ticket control point.
  • White warning strips are placed on the edge of the most difficult steps.
  • Seating is available all around the tour circuit.
  • Pets are not permitted on the tour route, with the exception of guide dogs and assistance dogs.
  • Toilets for disabled people and visitors with reduced mobility are located at the castle entrance. 
Find the tours and activities available for disabled visitors in the section "What to do at the castle"
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Haut-Koenigsbourg castle seen from the East © Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France

Eco-friendly action

Each visitor should be as free as the next to enjoy all the riches of the château. To make this vision a reality, an across-the-board policy involving all castle staff has been implemented. This touches on a wide range of fields and therefore directly involves various departments at the château. Everything from visitor reception services, staff training, physical and cultural accessibility issues at the château, marketing and publicity and pricing strategies are concerned. Even so, more improvements need to be made in these areas. Some strategies for improvements will be considered and developed as part of the programme of cultural events and the ongoing restoration work being carried out on the château. What's more, if it is to maintain both its innovative streak and its status as the example to follow in the field of accessibility, the château will now have to set off on a new course with the wholehearted adoption of the concept of 'universal design'.