Am I entitled to a discount on the entry price or even to free entry?
Click here for information on admission fees for 2016. You will be able to see whether you can have a discount on the normal admission fee or even get into the château for free.
Entry is free all year round for young people under the age of 6 who are visiting with their family. Entry to the château is also free for all on the first Sunday of the month from November through to March, during the Museums at Night programme (in May) and during the European Heritage Days (third weekend in September).
Which methods of payment are accepted?
Tickets are bought directly from the
ticket office at the château. Tickets may be paid for in cash (euros only), by
French cheque (please have valid ID with you), by credit or debit card (Visa or
MasterCard), chèques-vacances (holiday vouchers) or chèques culture (vouchers
that may be used in various cultural and tourist attractions).
Can you travel to the château in public transport?
Yes, from March to December there is a shuttle bus service between the château du Haut-Koenigsbourg and Sélestat train station. The timetable of services is updated annually.
Tickets cost 2 euros per person.
The ticket entitles you to a discount off the price of your château entrance fee (offer not available for groups).
This service also goes to the Montagne des singes (Monkey Mountain) attraction, the Volerie des aigles Birds of Prey park, Kintzheim town centre and the Cigoland amusement park.
I have accessibility issues. Is it still possible for me to visit the château?
The château is accessed via a 300
metre-long earth path that slopes gently
upwards from the car park.
The outside areas, from the car park
to the lower courtyard, are accessible to people in wheelchairs, accompanied by
The tour circuit includes 300 steps
of varying height and direction.
There is an audiovisual interpretative centre especially
designed for people with reduced mobility. Advance booking is not necessary. A
20 minute film is shown in the centre. Audio commentary (via individual
headphones), is available in French, German and English and may be tailored to
suit the visitor’s age and their ability to understand the subject matter (commentaries
for children and adults).
You will find more information on how
the château is making it easier for those with accessibility issues to visit
the site on this page.
How much time do I need to visit the château?
Whether you take a guided tour or
not, it usually takes about an hour to visit the château. The average length of
time spent by visitors at the château is around 2 hours, from their arrival at
the car park to their departure.
Do I have to take a guided tour?
No, you can join a guided tour if you
wish, but you may also take a self-guided tour (with the help of a
visitors’ guide) or an audio tour (using an audio-guide).
To find out more about the full range of château tours, we suggest you use
the online search tool to fill in the relevant fields about you and when you
intend to visit the château.
Is it possible to eat at the château?
Yes, on arrival at the château, at the top end of the car park, a large flight of steps brings you to the Taverne du Haut-Koenigsbourg, which serves a range of local specialities.
Weather permitting, between April and October (the exact dates may change slightly from year to year), you’ll be able to have something quick to eat (sandwiches etc) at the pavillon du Haut-Koenigsbourg snack bar, which boasts outside seating.
In addition, there is a picnic area.
The picnic area is covered but not heated. It is not possible to book tables in advance.
Can I bring home a souvenir of the château?
There are two gift shops in the
château: one is at the pavillon snack bar and shop (at the top of the car
park) and the other is in the château itself.
The restaurant, gift shops and the
bookshop (located in the restaurant), have the same opening hours as the
In addition to the usual methods of
payment, we also accept French holiday vouchers and French luncheon/meal
You may contact the sales department on+33 (0)3
88 82 37 80.
Are dogs allowed into the château?
No. Dogs (or any other animals) are
not allowed inside the Lord’s Residence(even
if carried inside a bag) and they may not be left unattended outside the
The one exception to this rule is
guide dogs/assistance dogs.