The Qualité Tourisme™ brand
The Qualité Tourisme™ brand : what is it?
Haut-Koenigsbourg castle is committed to the recognised QUALITE TOURISME ™ approach.
Since 2019, Haut-Koenigsbourg castle has benefited from this mark awarded by the French government and deployed by Alsace Destination Tourisme.
This high-performance approach places the visitor at the centre of attention and aims to continuously improve the quality of services offered by guaranteeing:
- A warm welcome
- An attentive staff
- A command of foreign languages
- Personalised services
- Clear and precise information
- Guaranteed cleanliness and comfort
- The discovery of a destination
- The consideration of your opinion
The entire Haut-Koenigsbourg castle team is always ready to listen!