Accessibility of Haut-Koenigsbourg castle

Haut-Koenigsbourg castle seen from the East - Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France

Parking

  • The site is surrounded by 150 free parking spaces, coach parks and 6 spaces reserved for the disabled. From the car park, access to the castle is via a 300 m earth path with a slight uphill slope.
  • The access to the castle from the car park is currently only by road, the forest paths are closed.

Access for people with reduced mobility

  • The outdoor areas, from the car park to the lower courtyard, are accessible to visitors in wheelchair, accompanied by their helper.
  • Access to the ticket office is via steps. It is inaccessible to unaccompanied people in wheelchairs.
  • The tour circuit includes 300 steps of different heights and orientations. The first staircase is located at the ticket control point.
  • White warning stripes mark the noses of the most difficult steps.
  • Numerous resting seats are available along the tour circuit.


Pushchairs

  • The tour includes 300 steps of different heights and orientations. Pushchairs are therefore not allowed. If you come with a toddler, we advise you to bring a baby carrier.


Animals

  • Access to the tour circuit is forbidden to pets except for guide dogs and assistance dogs.
Haut-Koenigsbourg castle seen from the East - Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France

Eco-friendly action

Each visitor should be as free as the next to enjoy all the riches of the château. To make this vision a reality, an across-the-board policy involving all castle staff has been implemented. This touches on a wide range of fields and therefore directly involves various departments at the château. Everything from visitor reception services, staff training, physical and cultural accessibility issues at the château, marketing and publicity and pricing strategies are concerned. Even so, more improvements need to be made in these areas. Some strategies for improvements will be considered and developed as part of the programme of cultural events and the ongoing restoration work being carried out on the château. What's more, if it is to maintain both its innovative streak and its status as the example to follow in the field of accessibility, the château will now have to set off on a new course with the wholehearted adoption of the concept of 'universal design'.