Accessibility of Haut-Koenigsbourg castle

Haut-Koenigsbourg castle seen from the East - Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France

Parking

  • The site is surrounded by 150 free parking spaces, coach parking and 6 spaces reserved for people with disabilities. From the car park, access to the castle is via a 300 m earth path with a slight uphill slope.
  • Access to the castle is currently only by road, the forest paths are closed.

Access for people with reduced mobility

  • The outdoor areas, from the car park to the lower courtyard, are accessible to visitors in wheelchair, accompanied by their helper.
  • Access to the ticket office is via 5 steps. It is inaccessible to unaccompanied people in wheelchairs.
  • The tour circuit includes 300 steps of different heights and orientations. The first step is located at the ticket control point.
  • White warning stripes mark the noses of the most difficult steps.
  • Numerous resting seats are distributed along the tour circuit.
  • Toilets for disabled people ansd visitors with reduced mobility are located at the entrance to the monument.
  • An audiovisual interpretation centre is reserved for you. NB: currently closed for maintenance.

Pushchairs

  • The tour includes 300 steps of different heights and orientations. The first step is located at the ticket control level. The castle is therefore not accessible to pushchairs.

Access with a dog

  • Access to the tour circuit is forbidden to pets except for guide dogs and assistance dogs.

Discover the tours and activities proposed to visitors with disabilities at Haut-Koenigsbourg castle. 

Haut-Koenigsbourg castle seen from the East - Jean-Luc Stadler - Haut-Koenigsbourg castle, Alsace, France

Eco-friendly action

Each visitor should be as free as the next to enjoy all the riches of the château. To make this vision a reality, an across-the-board policy involving all castle staff has been implemented. This touches on a wide range of fields and therefore directly involves various departments at the château. Everything from visitor reception services, staff training, physical and cultural accessibility issues at the château, marketing and publicity and pricing strategies are concerned. Even so, more improvements need to be made in these areas. Some strategies for improvements will be considered and developed as part of the programme of cultural events and the ongoing restoration work being carried out on the château. What's more, if it is to maintain both its innovative streak and its status as the example to follow in the field of accessibility, the château will now have to set off on a new course with the wholehearted adoption of the concept of 'universal design'.